Frequently Asked Questions
Where do you source your dates?
We procure our dates from reputable suppliers who directly source them from the respective countries where each variety is grown. This ensures the highest quality and authenticity of our products.
What is your return policy?
Due to the nature of this product we are not able to accept returns. If however you receive a damaged product, we may provide a refund at our discretion. Please see our terms and conditions page at checkout for more information.
How do you pack your dates?
To maintain freshness, our dates stored in a cool and dry facility where they are carefully packaged in a hygenic and secure manner, protecting them from external factors during transit.
Do you ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times may vary, so please check our shipping information or contact us for specific details related to your location.
Will there be more products in the future?
Absolutely! Global Palate is committed to broadening your culinary experience, and we’re excited to reveal a variety of date boxes featuring an even more extensive array of exquisite dates. As we grow, anticipate the introduction of curated gift boxes, all centered around the world of gourmet delights. Rest assured, your palate is in for a treat, as we focus on bringing you an expanding selection of premium food-related offerings. Stay tuned for an evolving journey of flavors and discoveries.
What date varieties do you use?
We pride ourselves on offering a diverse range of date varieties, including Medjool, Deglet Noor, Zahidi, and more. Explore the ‘Our Dates’ page to discover the unique flavors and textures each variety brings. We wil be offering more flavours in the future so stay tuned!
Can you use the boxes as gifts?
Of course! Our thoughtfully designed packaging is already gift-ready, making it the perfect choice for any occasion. If you’d like to include a personalized touch, we can also provide a complimentary card with your message. Just let us know during the checkout process, and we’ll ensure your gift is as special as the recipient.
Can I place a bulk order for a special occasion?
Absolutely! We welcome bulk orders for events, corporate gifting, or any special occasions. Contact our customer service team (contact page) to discuss your specific needs, and we’ll be happy to assist you.